Purchase FAQ



Most Frequent question and answers about payment types and purchase options of ExamJet Quiz Maker

What are my payment options?

Secure Online Credit Card Payment
This is the fastest and easiest way to order ExamJet Quiz Maker. Your credit card information is sent directly to our credit card processor in a highly secure manner. This ensures that nobody but you and the credit card processor will see your credit card information.

Invoices / Purchase Orders
Our online order system accepts purchase orders with payment via invoice on a 30 day settlement. Payment options include check, wire transfer and credit card.

To order via Purchase Order/Invoice:

  1. Click the Purchase ExamJet Quiz Maker button;
  2. Follow the instructions and fill out your order details;
  3. Optionally, enter your purchase order number when requested;
  4. Choose the Invoice option when prompted for payment method;
  5. Optionally, send us a copy of the purchase order using our support center.

Once the online order form is completed an invoice is emailed to the supplied email address. We will also send a copy of the invoice via regular post.

What will I receive when I purchase?

The program itself is available for download and may be installed and used prior to purchase. We recommend that you backup the download file for reinstallation if required.

Upon receipt of the order / payment we will send you the relevant license key and registration certificate by email. For direct sales we will also send the details by airmail (delivery about 10 days). Invoices are sent both by email and airmail.

Which currencies do you accept?

We accept payments in most major currencies including USD, GBP, EUR, AUD, CAD and NZD. If you require payment in another currency please ask.

Do you allow refunds or cancellations?

We will refund any payments made if the program is not able to be made to work on your system, provided our support staff have had the opportunity to work with you to resolve the problem. As we do provide a 30 day, pre-purchase evaluation period we reserve the right to deduct administrative expenses from the refund.

Who processes my Credit Card payment?

COMBICOMI, LLC does not process Credit Cards directly and instead leaves this up to a trusted payment provider (FastSpring) to handle the transaction on our behalf. (Processing credit card payments directly is a tricky security mess so we leave this up to the experts!) COMBICOMI will appear on your Credit Card bill/statement. Your Credit Card details are not stored on any server nor can be viewed by our staff. All details are secure and passed to the FastSpring servers via SSL/HTTPS. Any transactions are once-off payments and there is no recurrent billing.

What if my question isn't answered here?

Please contact us. We're happy to answer any questions you have.